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OnStage

Terms of service

OnStage Terms and Conditions

Last Modified: 8 October 2026

1. Introduction

Thank you for choosing OnStage. Please read these Terms and Conditions ("Agreement") carefully, as they contain important information about your rights and obligations. By accessing or using the OnStage platform ("Platform") and services ("Service"), you agree to be bound by this Agreement and our Privacy Policy. If you do not agree to all the terms, you may not access or use our Service.

This Agreement is written in English. Translations into other languages are provided for your convenience; if a translation differs from the English text, the English text prevails.

2. Definitions

Throughout this Agreement, we may use certain words or phrases, and it is important that you understand their meanings:

  • "Platform" refers to OnStage on iOS, Android and the web (web.getonstage.app), through which all or some of our Service may be made accessible to you.
  • "Service" refers to the services we provide through the Platform, including event and service planning, team coordination and communication, song library management, musical arrangements, resource sharing, and the Platform itself.
  • "Site" refers to our website www.getonstage.app and any affiliated subdomains.
  • "OnStage", "we", "us", or "our" refers to ONSTAGE SRL, a company registered in Romania, located at Petru Maior 61H2, Oradea, Bihor, Romania; our Platform; our Site; or a combination of all or some of the preceding definitions, depending on the context.
  • "User" refers to anyone who uses our Service, including those who use our Platform and visitors to our Site.
  • "You" refers to you, the person who is entering into this Agreement with OnStage.

3. How OnStage Works

OnStage is a service planning platform for churches. It helps church volunteers and teams plan, organise and communicate. Our features include:

  • Event and service planning
  • Team coordination and communication
  • Song library management
  • Musical arrangements
  • Resource sharing

OnStage is available on iOS, Android and the web.

4. Eligibility

To use our Service, you must meet the following conditions:

  • You must provide accurate, current, and complete information during registration and maintain the security of your account.
  • You must comply with all applicable laws and regulations.
  • You must not be in violation of any embargoes, export controls, or other laws of Romania, the European Union, or other countries or supranational bodies having jurisdiction over this Agreement, OnStage, and yourself.

Church teams may include minors. A minor uses the Service under the responsibility of a parent or guardian, or of the church or team that invites them.

5. Account Terms

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account login credentials and for the activities that occur under your account.
  • Accurate Information: You must provide accurate, complete information when creating an account and promptly update any information as necessary.
  • Notification of Breach: You agree to notify us promptly of any unauthorized use or suspected unauthorized use of your account.
  • Liability: OnStage is not liable for any loss or damage arising from your failure to comply with the above requirements, except where the law provides otherwise.

6. Acceptable Use

You agree not to engage in any of the following prohibited activities:

  • Illegal Activities: Violating any applicable laws or regulations.
  • Intellectual Property Infringement: Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
  • Inappropriate Content: Posting or transmitting content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable.
  • Unauthorized Access: Attempting to gain unauthorized access to the Service, other user accounts, or computer systems or networks connected to the Service.
  • Malware Distribution: Uploading or transmitting viruses, malware, or any other harmful code.
  • Service Disruption: Interfering with or disrupting the integrity or performance of the Service.
  • Data Mining: Using any automated means to access the Service for any purpose without our express written permission.

7. Content and Intellectual Property

Your Content

  • Ownership: You retain ownership of any content you submit, post, or display on or through the Service ("User Content").
  • License to OnStage: By submitting User Content, you grant OnStage a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display and transmit the User Content only as needed to provide and improve the Service for you and your team. This license ends when the User Content is deleted from the Service, except for copies kept in backups for a limited period or as required by law.
  • Warranties: You represent and warrant that you have all rights necessary to grant us the license above and that your User Content does not violate any third-party rights, including the copyright in songs, lyrics, chord charts and sheet music you upload.

Our Content

  • Ownership: The Service and its entire contents, features, and functionality are owned by OnStage or its licensors and are protected by copyright, trademark, and other intellectual property laws.
  • Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material except as permitted under this Agreement.
  • Trademarks: "OnStage" and all related names, logos, product and service names, designs, and slogans are trademarks of OnStage or its affiliates. You must not use such marks without prior written permission.

Reporting Infringing or Illegal Content

OnStage respects intellectual property rights. If you believe that content on the Service infringes your copyright or other rights, or is otherwise illegal, please write to contact@getonstage.app. Tell us which content it is, where it appears and why you believe it is infringing or illegal, and give us your contact details. We will review your notice promptly, take appropriate action and tell you what we decided.

8. Subscription Terms

Payments

  • Fees: Certain features of the Service require a paid subscription. The plans, their prices and what each includes are shown on the Platform before you subscribe.
  • Payment Processing: On iOS, payments are processed by Apple through the App Store. On Android, payments are processed by Google through Google Play. On the web, payments are processed through RevenueCat's web billing, with card payments handled by Stripe. We never receive or store your full card details.
  • Taxes: Prices shown to consumers include the taxes, such as VAT, that the law requires to be included. Where the law makes you responsible for other taxes or duties, you pay them.

Automatic Renewal

  • Renewal Terms: Subscriptions automatically renew at the end of each term unless you cancel your subscription before the end of the current subscription period.
  • Cancellation: You may cancel automatic renewal at any time. A cancellation takes effect at the end of the current subscription period, and the paid features stay available until then.

Changes and Refunds

  • Price Changes: We may change subscription prices. We will tell you about a price change in advance, and it applies from your next renewal. If you do not agree to the new price, you may cancel before it applies.
  • App Store and Google Play: Refunds for subscriptions bought through the App Store or Google Play are handled by Apple or Google according to their policies.
  • Web: For a subscription bought on the web, write to contact@getonstage.app about a refund.
  • Partial Periods: Except where the law requires otherwise, we do not refund or credit partial subscription periods or unused time.
  • Your Statutory Rights: If you are a consumer, you keep all the rights that consumer protection law gives you, including any right of withdrawal that applies to you. Nothing in this Agreement limits those rights.

9. Termination

By You

  • Termination: You may stop using the Service at any time, and you may delete your account from your profile settings on the Platform.
  • Data Deletion: When you delete your account, you lose access to the data associated with it. Content you shared with a team may stay available to that team.

By Us

  • Suspension or Termination: We may suspend or terminate your access to the Service if you seriously or repeatedly violate this Agreement, if you fail to pay subscription fees, or where the law requires us to.
  • Notification: We will give you notice and our reasons before suspension or termination, unless the law or an urgent risk to the Service or to other users prevents it.

Subscription Cancellation

Subscriptions automatically renew at the end of each term. To cancel, follow these steps depending on where you subscribed:

  • iOS: Cancel your subscription in your Apple Account settings, under Subscriptions.
  • Android: Cancel your subscription in the Google Play Store, under Payments & subscriptions.
  • Web: Cancel your subscription on the Platform, in your team's subscription settings.

Please note that deleting OnStage from your device or deleting your account does not cancel a subscription bought through the App Store or Google Play. For help with cancelling, visit getonstage.app or write to contact@getonstage.app.

Effect of Termination

  • Cessation of Rights: Upon termination, all licenses and rights granted to you in this Agreement will cease.
  • Outstanding Fees: All fees due at the time of termination remain payable.

10. Service Availability

  • No Guarantee: We strive to keep the Service available on a continuous basis, but we cannot guarantee that the Service will always be available or uninterrupted.
  • Modification: We may modify, suspend or discontinue the Service, or any part of it. We will give reasonable notice of changes that significantly affect how you use the Service, and if we discontinue a paid feature, we will refund the unused part of a subscription paid to us directly.

11. Data Backup and Security

  • Your Responsibility: We recommend that you keep your own copies of important User Content.
  • Our Measures: We take reasonable measures to protect and back up the data stored on our servers, but we cannot guarantee that data will never be lost or corrupted.

12. Privacy Policy and Communications

  • Incorporation: Your use of the Service is also governed by our Privacy Policy, which is incorporated into this Agreement by this reference.
  • Review: Please review our Privacy Policy to understand how we collect and use your personal data.
  • Electronic Communications: By using OnStage, you agree to receive electronic communications from us about your account and the Service. You can turn off marketing messages at any time.

13. Disclaimer of Warranties

To the extent permitted by law, the Service is provided "as is" and "as available". We do not promise that the Service will be uninterrupted, timely, secure or error-free, or that information obtained through it will be accurate or reliable. This section does not limit any guarantee that the law gives consumers and that cannot be excluded.

14. Limitation of Liability

To the extent permitted by law:

  • Indirect Damages: OnStage, its directors, employees and agents are not liable for indirect, incidental, special or consequential damages, or for loss of profits, data, use or goodwill.
  • Aggregate Liability: Our total liability to you is limited to the amount you paid OnStage in the twelve (12) months before the event giving rise to the claim.

Nothing in this Agreement excludes or limits our liability for damage caused intentionally or through gross negligence, for death or personal injury caused by our fault, or any other liability that cannot be excluded or limited under the applicable law.

15. Indemnification

To the extent permitted by law, you agree to compensate OnStage for losses, damages and reasonable costs, including reasonable legal fees, arising from third-party claims caused by:

  • Violation of Terms: Your violation of this Agreement.
  • Third-Party Rights: Your violation of any third-party rights, including intellectual property or privacy rights.
  • User Content: Your User Content.

16. Changes to this Agreement

  • Amendments: We may revise this Agreement from time to time.
  • Notice of Changes: If we make material changes, we will give you reasonable notice before the changes take effect, such as by posting a notice on our Service or sending you an email.
  • Acceptance of Changes: By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Agreement.
  • Disagreement with Changes: If you do not agree to the new terms, you may stop using the Service and delete your account.

17. Governing Law and Disputes

  • Governing Law: This Agreement is governed by the laws of Romania and by the law of the European Union, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"). If you are a consumer living in another country, you also keep the protection of the mandatory provisions of the law of that country.
  • Talk to Us First: If you have a complaint, please write to contact@getonstage.app first. We will try to resolve it amicably.
  • Courts: Disputes that cannot be resolved amicably are decided by the competent courts in Oradea, Romania. If you are a consumer, you may also bring proceedings in the courts of the country where you live, and you may contact the consumer protection authority there.

18. Miscellaneous

Severability

  • Invalid Provisions: If any provision of this Agreement is held invalid or unenforceable, that provision shall be removed, and the remaining provisions shall remain in full force and effect.

Entire Agreement

  • Integration Clause: This Agreement, along with the Privacy Policy, constitutes the entire agreement between you and OnStage regarding the Service and supersedes any prior agreements.

No Waiver

  • Rights and Remedies: Our failure to enforce any right or provision of this Agreement will not be considered a waiver of those rights.

Assignment

  • Transfer of Rights: You may not assign or transfer your rights or obligations under this Agreement without our prior written consent.
  • Our Rights: We may assign our rights and obligations under this Agreement to another company, for example as part of a merger or acquisition, provided that your rights under this Agreement are not reduced.

Force Majeure

  • Uncontrollable Events: We are not liable for any failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of energy, labor, or materials.

19. Contact Information

If you have any questions about this Agreement, please contact us at:

ONSTAGE SRL
Petru Maior 61H2, Oradea
Bihor, Romania
Email: contact@getonstage.app